+1561-328-8312

Non-Discrimination Policies

Notice and Statement of Non-Discrimination

First Words Pediatric Therapy complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

First Words Pediatric Therapy does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

First Words Pediatric Therapy provides free aids and services to people with disabilities to communicate effectively with us, such as:

  • Qualified sign language interpreters
  • Written information in other formats, including large print, audio, and accessible electronic formats

First Words Pediatric Therapy also provides free language services to people whose primary language is not English, such as:

  • Qualified interpreters
  • Information written in other languages

If you need these services, contact:
Susana Audi, MS-SLP
(561) 328-8312

If you believe that First Words Pediatric Therapy has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you may file a complaint with:

U.S. Department of Health and Human Services
Office for Civil Rights
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
Phone: 1-800-368-1019
TDD: 1-800-537-7697

You may also file a complaint electronically through the Office for Civil Rights Complaint Portal:

https://ocrportal.hhs.gov/ocr/portal/lobby.jsf

Complaint forms are available at:

http://www.hhs.gov/ocr/office/file/index.html


Español

First Words Pediatric Therapy cumple con las leyes federales de derechos civiles aplicables y no discrimina por motivos de raza, color, nacionalidad, edad, discapacidad o sexo.

First Words Pediatric Therapy no excluye a las personas ni las trata de forma diferente debido a su origen étnico, color, nacionalidad, edad, discapacidad o sexo.

Proporcionamos asistencia y servicios gratuitos a las personas con discapacidades para que se comuniquen de manera eficaz con nosotros, como:

  • Intérpretes de lenguaje de señas capacitados
  • Información escrita en otros formatos, como letra grande, audio y formatos electrónicos accesibles

También proporcionamos servicios lingüísticos gratuitos a personas cuya lengua materna no es el inglés, como:

  • Intérpretes capacitados
  • Información escrita en otros idiomas

ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-877-696-6775.

Si necesita estos servicios, también puede comunicarse con:
Susana Audi, MS-SLP
(561) 328-8312

Si considera que First Words Pediatric Therapy no le proporcionó estos servicios o discriminó de otra manera, puede presentar un reclamo ante:

U.S. Department of Health and Human Services
Office for Civil Rights
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
Teléfono: 1-800-368-1019
TDD: 1-800-537-7697

Portal de reclamos:

https://ocrportal.hhs.gov/ocr/portal/lobby.jsf

Formularios de reclamo disponibles en:

http://www.hhs.gov/ocr/office/file/index.html


Kreyòl Ayisyen (Haitian Creole)

ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 1-877-696-6775.

Si w bezwen sèvis sa yo, ou ka kontakte First Words Pediatric Therapy tou nan:
(561) 328-8312